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Finding the right IT Support Provider

Finding the right IT Support Provider

Finding the right support provider is not a decision to be taken lightly. Your organisation will likely be working with the support provider for a number of years. It is important to find an organisation you can trust if you encounter a difficult problem. It is also...
How to prevent Single Points of Failure

How to prevent Single Points of Failure

Today we’re going to look at the importance of risk management and how a single point of failure can cause devastation to organisations that don’t act to minimise them. What is a Single point of failure? In Greek mythology, Achilles was the greatest hero of the Trojan...
Using the New Windows 10 Screenshot Tool

Using the New Windows 10 Screenshot Tool

Screenshots are nothing new. They have been a feature in windows for a long time. However, many users have been using the Snipping tool, unaware of the powerful built-in Windows 10 screenshot features. Pressing the Windows key, and PrtScn will take an image of the...
Why we should embrace automation and AI

Why we should embrace automation and AI

AI means different things to different people. In the west many people first really thought about AI through watching films like ‘2001: A Space Odyssey’ or ‘I, Robot’, or the ‘Terminator’ movies. In those movies, the AI are seen as the bad guys. Movies like Steven...